What happens if my package is lost or damaged?
We are super duper sorry if it gets lost in transit, but there's not a whole lot we can do once it leaves our hands. We'll do what we can for you though (including but not limited to pouring one out for our lost homies).
Receiving broken merch totally sucks! If your sweet haul is damaged, send a photo of the damage to us and we'll work something out on a case-by-case basis.
How do you use perfume oil? How do you store it?
Make sure you store your perfume oils in a cool, dark, and dry place for optimal longevity. They're like little vampires, only way prettier-smelling.
ALWAYS be sure to patch test any perfume oil on an inconspicuous area of skin before slathering it on. It's a lot easier to avoid a potential allergic reaction than to treat one. Even if you don't have sensitive skin, PATCH TEST THESE BAD BOYS.
Please, for the love of all that is holy, use common sense when applying perfume oils. They aren't eye drops, they won't cure your Brazilian wax burns, and trust me, they don't taste good. Oh! And it's probably not a great idea to use on those who are pregnant or who are children.
What are these perfumes made of?
Our fragrances consist of various blends of skin-safe fragrance oils, botanically-infused oils, and essential oils; all mixed with a carrier oil (fractionated coconut oil) to soothe skin and cater to those with even the most sensitive skin. Fractionated coconut oil is widely used in massage therapy and has an excellent shelf life!
These oils are phthalate free, vegan (even for perfumes with honey notes!), and paraben free; contain no nasty fillers or by-products, and are always cruelty free and alcohol free. (DISCLAIMER - The person mixing the perfumes is not guaranteed to be alcohol free...)
Each batch is lovingly hand-crafted at the time of your order to deliver a unique scent experience!
Do you accept returns or exchanges?
Due to the intimate nature of perfume oils, we do not accept returns or exchanges. I mean, can you blame us? We don't know where you've been!
However, if there is an issue with your order, please shoot us a message and we'll do our darnedest to resolve things.
If you're not sure you'll like a scent, the best option is to purchase the 5 scent sampler set! (Say that 3 times fast) - that way you can try things out practically guilt-free. Sometimes if you're nice, I'll slip a free sample in the bag, but shhhhhh, keep this on the DL.
How will you ship them? When will I get them?
We mail our perfume oils as follows:
- the cap/top of all glass bottle sizes is taped with easy-to-remove washi tape
- sample vials are placed in a zip-top baggie and sealed
- bottles and vials are swaddled in bubble wrap and placed in a water resistant bubble mailer
We ship using USPS First Class Mail with tracking. We can ship using USPS Priority Mail 1-3 day with insurance if you message us to request an upgrade or let us know that you have a rush order. Perfumes will ship within 10-12 business days of the order.
With the current ongoing COVID-19 situation, we will be taking packages out on a designated day of the week to limit social exposure. This is a temporary measure, but for now, orders will be dropped off every Friday. We understand this may be a little confusing, so please reach out via the contact form or through social media if you have any questions.
What is your cancellation policy?
Order cancellations are accepted within 2 days of order placement and will be fully refunded, no questions asked. After this period, we cannot offer cancellations as each perfume is blended to order!
Area of Effect Perfumery's products and claims have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. Information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
What if I want to order something that's discontinued or an old formula of my favorite scent?
We know you've been hoarding that sample size since forever ago, and we're here to say you can have more! We are currently offering our discontinued or old formulas (if still available) in sizes 5 mL ($18) and 10 mL ($36). There is a limit of 10 mL per scent, as they're in extremely limited supply. When these scents are gone, they're gone for good, and we would like everyone who wants some to have a chance to relive old favorites - we hope you understand.